My booth is not at my space. Where's the booth? There are two answers to this question!
Answer: When exhibit goes into direct show site there is a target time that it has to be delivered. That only means the freight company has to sign in by that time and be there it does not mean it will be at your booth space. Sometime it can take all day to get your booth to your space. Best suggestion is always try to ship to advanced warehouse. That usually guarantee’s your exhibit will be at your booth space the first AM of the set up.
If you shipped it to advanced and it’s missing: Then find out first if the decorator has documentation that it did indeed arrive. If so then you should walk the show floor. Sometimes the exhibit is misplaced in another booth space. Sometimes the wrong booth number is on the label. If the decorator says they never received it then you need to go back to your trucking company and get the POD from then along with hopefully the trailer they unloaded it in.
At the advanced warehouse all the trade show exhibits are stored in trailers most of the time. So they are assigned a trailer number. Also sometimes they assigned your trade show booth to be in one trailer but it actually was put on another one so it is temporarily lost but will be found once they unload all of the trailers. Best thing to do is stay calm and have your paperwork available to aid in the process. To view our show management offerings - click here!
